Delivery Policy
Last updated 14 October 2026
Everything we sell is a digital service. Nothing is shipped physically. Here is what you receive, how and when.
How we deliver
| Stage | What you receive | When |
|---|---|---|
| First preview | A private link to a working preview, sent by email or WhatsApp | Within 24 hours of receiving the advance and your content |
| Revisions | An updated preview link after each round | Within 2 working days of each consolidated round of feedback |
| Launch | Your site live on your own domain | After final approval and full payment, usually the same or next working day |
| Handover | Admin access, a short how-to video, and source code or exports where included | Within 2 working days of launch |
| Automations | Workflows switched on in your or our account, with a test run you can see | As agreed in the proposal |
| Care plans | Updates, monitoring and monthly reports | For the period you've paid |
If delivery is delayed
Dates depend on receiving payment, content, access and feedback on time. If we're late for a reason that's ours, we tell you before the date and give a new one. If delivery is impossible, the refund policy applies.
Questions about this page? Contact us.