Privacy Policy
Last updated 14 October 2026
This policy explains what personal data we collect, why, and what you can do about it. It covers this website, our services and our outreach. We don't sell personal data, and we don't use tracking cookies.
Who's responsible
24HourSites, operated by Mohammed Thanedar, Surat, Gujarat, India, is responsible for your data (the “controller” or “data fiduciary”). Our contact for privacy questions and grievances is Mohammed Thanedar, reachable through our contact page.
What we collect and why
| Data | Where it comes from | Why we use it | Legal basis |
|---|---|---|---|
| Name, email, business name, website, project details, budget and deadline | Our order form | To reply, quote and plan your project | Your request, and our legitimate interest |
| Messages and files you send | Email, WhatsApp, Instagram or Facebook | To talk with you and do the work | Contract, and legitimate interest |
| Billing details and payment status | Our invoices and Cashfree Payments | To take payments, issue invoices and keep tax records | Contract and legal obligation |
| Business contact details that are publicly listed (business name, address, phone, business email, website) | Public business directories and maps listings | To send a small number of personal emails to businesses that might need a website | Legitimate interest |
| Technical data (IP address, browser, device) and anti-spam signals | Our hosting and Cloudflare Turnstile | To keep the site secure and block spam | Legitimate interest |
We don't collect sensitive personal data, and we don't knowingly collect data from anyone under 18.
If we contacted your business
We sometimes email businesses whose contact details are publicly listed, to offer a website. These are personal emails, sent in small numbers. They say who we are and include our address.
Reply “no” or “unsubscribe” and we'll never contact you again. We keep a short do-not-contact record (your email and business name) so we can honour that.
How long we keep it
- Enquiries that don't become projects: deleted after 24 months.
- Client records, contracts and invoices: for as long as tax and company law requires (up to 8 years).
- Do-not-contact records: kept permanently, so we can keep honouring them.
- Messages: as long as the conversation is relevant to a project or enquiry.
Your rights
Depending on where you live (including under India's Digital Personal Data Protection Act 2023, the GDPR and UK GDPR, and Californian law), you can:
- ask for a copy of the data we hold about you
- ask us to correct it
- ask us to delete it
- withdraw your consent
- object to our use of it
- complain to a data protection authority
Contact us through our contact page. We reply within 30 days. We may need to confirm your identity first.
Security
We use encrypted connections, two-factor authentication, password managers and access limited to the people who need it. If a breach ever puts your data at risk, we'll tell you and the authorities as the law requires.
Your customers' data on sites we build
When we build or run a site or tool for a client, the data its visitors send belongs to that client and is covered by the client's own privacy notice. We process it only on the client's instructions, under a data processing addendum.
Changes
If we change this policy, we'll update the date at the top of this page. If a change is significant, we'll also tell clients by email.
Questions about this page? Contact us.